Clear terms on returns, delivery, warranty, and privacy — so you always know what to expect.
Typed or specially printed items such as Photo Frames, Certificates, and Invitations can only be replaced if there is an error from our side.
Ice cream, chocolates, and stationery items are non-returnable.
If an excess payment is made by mistake, refunds will be processed within 2–3 working days.
Delivery services are available within Batticaloa and surrounding Kaluwanchkudy areas within a specified time frame.
Orders will be delivered within 24–48 hours after confirmation. Printing-related work may require additional time.
Charges may vary depending on the distance.
Electronic items or products such as watches are covered only under the manufacturer's warranty.
Any technical risks related to laminating will be explained to customers beforehand.
Customers' personal details, photographs, and documents will only be used for printing-related purposes. They will not be shared with third parties and will be securely deleted after completion of the work.
Have a question about our policies? Reach out via our Contact page — we're happy to help.